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Communication

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Professional Communication - How to Communicate Successfully, Creating High Quality Relationships

Intro

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4 Lessons

Welcome

Setup of the course

Your trainer, Matthias Mayer

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1) Care for your relationships (to be watched before meeting 1)

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6 Lessons

Three fundamentals of communication

Do these three things from now on

The Four Sides of a Message - by Friedemann Schulz von Thun: Communicate clearly & fairly

The Four-Ears-Model - by Friedemann Schulz von Thun: Respond properly

Advantages and Disadvantages of the Four Ears

Finish this module - collect your main insights

2) Share your feedback and master difficult conversations (to be watched before meeting 1)

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14 Lessons

Intro to this module

The value of feedback - the Johari-Window

What makes good laud and criticism?

Ho to share feedback? How to receive it?

Difficult conversations - two preliminary thoughts

How to criticize constructively: The I-Message

Your task on the I-Message

How to prepare and conduct conflict conversation

The delayed dialogue

Your tasks before meeting 1

Communicating with your supervisor

Active listening: Use all three pillars

Dealing with emotions in your counterpart

Finish this module - collect your main insights

3) Be & appear confident (to be watched before meeting 2)

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11 Lessons

Intro to this module

Some personal thoughts on confidence

What is good Body Language?

Dealing with your own emotions

Dealing with stage fright

Showing borders: Introduction

Showing borders: Saying "No"

Showing borders to supervisors

Showing borders: Dealing with misuse of power

How to become involved in meetings

Finish this module - collect your main insights

4) Be a great communicator! (to be watched before meeting 2)

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4 Lessons

Some personal notes on our topic

Love it, change it, or leave it

The three most important decisions you do every day

How to deal with criticism

Ready to learn?

Dr. Matthias Mayer

Dr. Matthias Mayer, a seasoned trainer with almost two decades of experience, refines scientists' essential skills - ranging from presentation skills, over time and self management, to professional communication and leadership. With a background in Visual Communication and a PhD in Computer Science, he seamlessly merges artistic expertise with scientific understanding and precision. He creates highly dynamic, interactive on-site and online seminars for Max Planck Institutes, EMBL Heidelberg, HZB, WZB Berlin, and many more institutions. Join his transformative courses here at ysa, smartly enhancing your scientific journey by refining crucial skills.